Frequently Asked Questions

We offer a diverse range of AI powered devices including smart lighting modules that adjust color and intensity, intelligent thermostats with adaptive learning, voice-activated hubs for seamless control, and sensor-based security systems that monitor entry points and environmental changes. Each product is designed to integrate into existing home networks and can be managed via the SmartgoHome app or compatible voice assistants.

Our devices integrate through a step-by-step process guided by the SmartgoHome mobile app. Users can connect each module to their Wi-Fi network, assign it to rooms, and calibrate settings such as schedules or sensitivity levels. Integration with third-party voice assistants is enabled through secure API connections, allowing for hands-free operation and unified control over multiple systems.

Yes, technical support is available via email, phone, and live chat. Our support team provides troubleshooting assistance for installation, configuration updates, and performance optimization. Software updates are delivered automatically to ensure devices run the latest firmware, while hardware inquiries can be addressed through our local office in Bengaluru.

Customization is a key feature of SmartgoHome devices. Through the app, users can define routines, set trigger-based actions, and adjust AI learning profiles to match daily habits. Whether it’s dimming lights at sunset, adjusting temperature before waking up, or scheduling security check-ins, the system adapts to personal preferences over time, allowing ongoing fine-tuning for a truly tailored home environment.