Terms and Conditions

Effective Date: January 1, 2025

1. Introduction

Welcome to SmartgoHome.com ('we', 'us', 'our'). These Terms and Conditions govern your use of our AI-powered devices for everyday living in the domain ai_powered_devices_for_everyday_living. By accessing or using our products, you agree to comply with these terms.

2. Use of AI-Powered Devices

Our devices integrate advanced artificial intelligence to simplify daily tasks. You agree to use our products only for lawful purposes and in accordance with applicable laws.

3. User Responsibilities

Users must maintain the security of their accounts and promptly notify us of any unauthorized access.

4. Privacy and Data

We collect and process personal data according to our Privacy Policy. By using our devices, you consent to the collection, use, and storage of your information.

5. Intellectual Property

All content, software, and technology provided by SmartgoHome.com are the exclusive property of SmartgoHome.com. No rights are transferred to you except as expressly provided.

6. Limitation of Liability

To the fullest extent permitted by law, SmartgoHome.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.

7. Governing Law

These Terms shall be governed by the laws of India. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

8. Contact Information

For any inquiries, please reach out to us:

Plot No. 7, Software Units Layout, Electronic City Phase I, Bengaluru, Karnataka 560100, India

Business ID: 26QRPRZ6255R3ZV

Phone: +919859127585

Contact Form: contact us

9. Refund Policy

We strive for your complete satisfaction. If you are not entirely satisfied with your purchase, we offer a comprehensive refund policy as outlined below.

9.1 Eligibility for Refunds

To be eligible for a refund, products must be returned within 30 days of the purchase date. Items must be in original condition, including packaging and accessories.

9.2 Refund Process

To request a refund, please submit your request through our contact us form. Include your order number, product details, and reason for return. Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 14 business days.

9.3 Shipping Costs and Fees

Refunds will cover the cost of the returned product. Shipping and handling fees are non-refundable. Customers are responsible for return shipping costs unless the return is due to our error.

9.4 Non-Refundable Items

Custom, personalized, or clearance items are not eligible for a refund unless defective.

9.5 Exchanges

If you need to exchange a defective or damaged item, please use our contact us form to initiate the exchange process.